> ## Documentation Index
> Fetch the complete documentation index at: https://easy-peasy.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Analytics

> Track your agent's chats, messages, visitor feedback, and conversation sentiment over time.

**Analytics** shows how much your agent is used and how visitors feel about its answers. Open your agent and click **Analytics**.

<Frame>
  <img src="https://mintcdn.com/easy-peasyai/9Brw5At2juy5r5tl/images/agents/analytics.webp?fit=max&auto=format&n=9Brw5At2juy5r5tl&q=85&s=8d1164aa086d984b5c5c2c99ba8947ad" alt="Agent Analytics for the last 14 days: Total Chats 2, Total Messages 6, Positive Feedback 0, Negative Feedback 0, and a Daily Activity chart of messages and chats" width="1400" height="1019" data-path="images/agents/analytics.webp" />
</Frame>

Choose a period at the top: the last 7, 14, 30, or 90 days, or **Custom** for any range up to 120 days.

| Section                                      | What it shows                                                                                                                                                          |
| -------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Total Chats**, **Total Messages**          | How many conversations and messages there were                                                                                                                         |
| **Positive Feedback**, **Negative Feedback** | Thumbs up and down visitors gave the agent's answers. Visitors can rate answers when **Collect User Feedback** is on in [Appearance](/docs/agents/appearance#chat-features) |
| **Daily Activity**                           | Messages, chats, likes, and dislikes per day                                                                                                                           |
| **Sentiment Distribution**                   | How many conversations were positive, negative, or neutral                                                                                                             |
| **Sentiment Trend Over Time**                | How sentiment changed from day to day                                                                                                                                  |

## Use it to improve your agent

* **Negative feedback or negative sentiment** points to answers worth checking. Open the conversation in [**Conversations**](/docs/agents/conversations), and click **Revise answer** to fix it.
* **A jump in messages** after a change, such as a new page on your website, shows whether people find the chat.

<Columns cols={2}>
  <Card title="Conversations" icon="comments" href="/docs/agents/conversations">
    Read the chats behind the numbers.
  </Card>

  <Card title="Leads" icon="address-card" href="/docs/agents/leads">
    Get a daily summary by email.
  </Card>
</Columns>