AI email responder

Every customer email, answered. Right in your Gmail or Outlook.

Connect your inbox and your AI agent replies to customers in the same thread, from what you’ve taught it. Start with drafts you check, and let it send when you’re ready.

Build your agent free
  • Gmail and Outlook
  • Drafts first, sending when you choose
  • Email on paid plans

Example: a customer emails a shop to swap a rain jacket for a bigger size. The agent checks the exchange policy and saves a reply as a draft in the same thread, ready to send.

Used by teams at

Your support inbox, handled. Without losing the personal touch.

Most customer emails ask the same things. Your agent answers them in your tone, from your policies and help pages, and leaves the tricky ones to you.

  • Answers questions

    Orders, returns, pricing and policies, straight from your website and documents.

  • Replies in the thread

    Writes back in the same conversation, from your own address, with your signature.

  • Looks customers up

    Checks the sender in apps you connect, such as Stripe or your database, without changing anything.

  • Follows your rules

    Email instructions set the tone, what to promise and when to leave a draft for you.

  • Speaks their language

    Replies in the language each customer writes in, from the same knowledge.

  • Never misses a message

    New email is checked every minute, and each reply lands in its own thread.

Connect your inbox in a minute. Gmail, Outlook or forwarding.

  1. 1

    Build your agent

    Add your help pages, policies and documents, and write how your replies should sound.

  2. 2

    Connect your inbox

    Sign in with Gmail or Outlook. Rather not connect a mailbox? Give the agent its own address and forward your support email to it.

  3. 3

    Choose drafts or sending

    Start with drafts you check in your inbox, then let it send once its replies look right.

Read the email setup guide

The agent’s Gmail channel with a connected support mailbox and "Save a draft reply" chosen for new emails, next to the option to connect Outlook.

It looks before it writes. In the apps you already use.

Connect apps like Stripe, Supabase or PostHog, and before it replies in Gmail or Outlook, the agent checks the sender there. It only reads, and replies that used app data wait for your review.

  • Read-only: it never changes anything
  • Lookups by the sender’s email address
  • Replies that used app data wait for review
  • You choose which apps each agent may use

The agent’s customer data apps, Stripe, Supabase and PostHog, each marked read-only, and a reply about a refund saved as a draft for review after the agent looked in Stripe.

Good to know. Email, in plain words.

Paid plans
Email, Gmail and Outlook are on paid plans, and you can build and test your agent for free first.
Drafts until you say so
In Gmail and Outlook it saves drafts by default. Switch to sending once its replies look right.
New email only
It answers email that arrives after you connect, never your backlog.
No replies to robots
Auto-replies, out-of-office messages, mailing lists, bounces and spam are skipped.
Text, not attachments
It reads the text of each email. Attachments aren’t opened.
Read-only lookups
Connected apps are only read, never changed, and replies that used them wait for your review by default.

What customers say. Straight from G2, Capterra and Trustpilot.

Easy-Peasy.AI is an incredible chatbot platform! It’s user-friendly, intelligent, and provides accurate and helpful responses. I’m amazed by its capabilities and how it adapts to my needs.

Nermin S.★★★★★Capterra

“The intuitive interface without needing any technical expertise. Use runs fast and the results are highly accurate. Plus, the affordable pricing plans make powerful AI accessible even for individuals and small businesses.”

Ronit S.★★★★★G2

“…I use it to create images, bots and access every LLM in one single place. I highly recommend it.”

Dennis Cambronero★★★★★Trustpilot

Questions, answered.

Still wondering about something? Ask the agent on this page. We built it with the same tools you get.

  • Can it reply from my own Gmail or Outlook address?

    Yes. Connect a Gmail, Google Workspace, Outlook or Microsoft 365 inbox and it replies in the same thread from that address, as a draft or sent, your choice.

  • Will it send emails without me checking?

    Only if you switch on sending. Drafts are the default. Even with sending on, it saves a draft when a safety check fails, and you can tell it to save one whenever it isn’t sure.

  • Can it look up a customer’s order or account?

    In Gmail and Outlook replies, yes. Connect apps such as Stripe, Supabase or PostHog and it checks the sender there, read-only. Replies that used app data wait for your review by default.

  • What if I don’t want to connect my inbox?

    Give the agent its own email address and forward your support mailbox to it. Replies come from our mail servers with your name, or from your own domain once you verify it.

  • Does it answer my old emails?

    No. It only answers email that arrives after you connect it or switch it back on.

  • Does it reply to newsletters and auto-replies?

    No. Auto-replies, out-of-office messages, mailing lists, bounces and spam are skipped, so it never gets stuck replying to machines.

  • Where can I see what it replied?

    Gmail and Outlook threads appear in Conversations under Email, with each draft or sent reply and the apps it looked in.

  • Which languages does it speak?

    It replies in the language each customer writes in, more than 80 of them, from the same knowledge.

One agent. Every channel. Same answers, wherever customers find you.

See everything AI agents can do

Your inbox could be answering itself by lunchtime.

Free to start. No credit card, no code.

Build your agent free

Guides and tutorials

All guides →