WhatsApp AI chatbot
Answer every WhatsApp message. Even the ones at 2 a.m.
Connect your WhatsApp Business number in one click. Your AI agent answers customers from your website and documents, takes orders and books appointments, day and night.
- One-click setup with Facebook
- Keeps your WhatsApp Business app
- WhatsApp on paid plans
Example: a customer asks a bakery on WhatsApp for a chocolate cake on Saturday. The agent quotes the price from the menu, asks for a name and confirms the pickup time, then saves the order and emails it to the bakery.
Used by teams at
Every message gets an answer. And the work behind it gets done.
Customers expect a quick reply on WhatsApp. Your agent answers straight away from what you’ve taught it, in the customer’s own language, and takes care of the follow-up.
Answers questions
Prices, opening hours, delivery areas and policies, straight from your website and documents.
Takes orders
Asks for the details it needs in the chat, then emails them to your team or sends them to your system.
Books appointments
Checks when you’re free and books the time in your Google Calendar.
Captures leads
Collects names, emails and anything else you ask for, one question at a time, and saves them to Leads.
Speaks their language
Replies in the language each customer writes in, from the same knowledge.
Checks your systems
Looks up an order or a booking in your own system with a custom action.
Live on WhatsApp in minutes. No developer account needed.
- 1
Build your agent
Add your website, menu or documents and write instructions in plain words. Try it in the Playground first.
- 2
Connect your number
Click Continue with Facebook and pick or create your WhatsApp Business number in Meta’s window. Already on the WhatsApp Business app? Connect that number instead.
- 3
Say hello
Send a message from another phone. Your agent replies within seconds, and the chat shows up in Conversations.
The Connect WhatsApp window, with a Continue with Facebook button and an option for numbers already on the WhatsApp Business app, next to the bakery’s number shown as connected.
Keep your WhatsApp Business app. Your agent answers, and you still can.
Connect the number you already use in the WhatsApp Business app. Your agent answers automatically, you read and reply from your phone as before, and your chat history stays.
- Same number, same chat history
- Read and reply from the app whenever you like
- You confirm the link in the app on your phone
- Meta requires 7 days of use on the app first
The bakery owner’s phone with the WhatsApp Business app open, listing chats the agent answered from the same number, and a note that messages work in both places.
Good to know. WhatsApp’s rules, in plain words.
- Paid plans
- WhatsApp is on paid plans, and you can build and test your agent for free first. Meta charges its own fees for business messaging, billed to your Meta account.
- The 24-hour window
- Your agent replies freely within 24 hours of a customer’s last message. To message someone first, WhatsApp requires an approved template.
- Text messages
- Your agent answers text messages. Photos, voice notes and documents aren’t answered on WhatsApp.
- One AI per number
- WhatsApp lets a number use one messaging service at a time, so it answers through Meta’s own AI agent or through yours, not both.Meta’s agent or your own?
- Every chat in one inbox
- WhatsApp chats show up in Conversations, next to your website, Messenger, Telegram and LINE chats.
- Pause at any time
- Switch the agent off and messages still reach your number. If you disconnect, the number stays in your Meta account.
What customers say. Straight from G2, Capterra and Trustpilot.
Easy-Peasy.AI is an incredible chatbot platform! It’s user-friendly, intelligent, and provides accurate and helpful responses. I’m amazed by its capabilities and how it adapts to my needs.
Nermin S.★★★★★Capterra“The intuitive interface without needing any technical expertise. Use runs fast and the results are highly accurate. Plus, the affordable pricing plans make powerful AI accessible even for individuals and small businesses.”
Ronit S.★★★★★G2“…I use it to create images, bots and access every LLM in one single place. I highly recommend it.”
Dennis Cambronero★★★★★TrustpilotQuestions, answered.
Still wondering about something? Ask the agent on this page. We built it with the same tools you get.
Do I need the WhatsApp Business API?
Not as a separate step. You sign in with Facebook in our window and pick or create your number, and your agent then answers through Meta’s official WhatsApp Business Platform. There’s no developer app, token or webhook to set up.
Can I keep using the WhatsApp Business app?
Yes. Choose “I already use the WhatsApp Business app” when you connect. Your agent answers automatically and you can still read and reply from the app. Meta requires the number to have been in use on the app for at least 7 days, and the option isn’t available in every country.
Can I use a number that’s on regular WhatsApp?
Not while it’s signed in to the regular WhatsApp app. Delete that WhatsApp account on the phone, wait a few minutes and connect again, or connect a number from the WhatsApp Business app instead.
How much does it cost?
WhatsApp is on paid plans, and you can build and test your agent on the Free plan first. Meta charges its own fees for business messaging, billed to your Meta account.
Can the agent message customers first?
It replies to the messages customers send. To start a conversation, or to write more than 24 hours after a customer’s last message, WhatsApp requires an approved message template.
Does it understand voice notes and photos?
On WhatsApp it answers text messages; photos, voice notes and documents aren’t answered. If customers need to send photos, the chat on your website and Telegram can read them once image attachments are turned on.
Is this the same as Meta’s AI in the WhatsApp Business app?
No. Meta’s agent lives inside the WhatsApp Business app. Yours learns from your own website and documents, can take orders and book appointments, and answers on your website and other channels too. A number can run one of them at a time.
Which languages does it speak?
It replies in the language each customer writes in, more than 80 of them, from the same knowledge.
One agent. Every channel. Same answers, wherever customers find you.
- TelegramA Telegram bot that answers from your own knowledge.
- MessengerReplies to the messages your Facebook Page receives.
- SlackAnswers your team’s questions in Slack.
- LINEAnswers your LINE Official Account’s chats.
- EmailReplies to customer emails in the same thread.
- WordPressA chat bubble on your WordPress site, with a plugin.
- ShopifyFinds products and shares order status in your store.
- WixAdds the chat to every page of your Wix site.
- SquarespaceAdds the chat to your Squarespace site.
- WebflowAdds the chat to your Webflow site.
- Every channelWebsite chat, phone calls, Zapier and more, all from one agent.
Your agent could be answering WhatsApp by lunchtime.
Free to start. No credit card, no code.
Guides and tutorials
All guides →
How to Add an AI Chatbot to Your Website in 2026 (No Code Required)

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Meta Business Agent vs. Your Own AI Agent: Which Should Answer Your WhatsApp?

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