Omnichannel Service Desk Support Model for L1 & L2 Technical Support
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Service Desk Support Model: Enhancing L1 & L2 Technical Support

Prompt

An image illustrating a service desk support model. This model includes multiple omnichannel strategies aimed at bolstering levels 1 and 2 (L1 & L2) technical support. Features of these strategies include, but are not limited to, phone, email, live chat, and social media outlets. The model also includes an escalation pathway leading towards level 3 (L3) support for major and complex issues that cannot be resolved at the earlier levels. Energy and movement are depicted to demonstrate the continuous flow of communication and problem-solving.

Created on 1/26/2024 using DALL·E 3 modelReport
License: Free to use with a backlink to Easy-Peasy.AI

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