tawk.to alternative

An AI agent first, not a live chat add-on.

tawk.to is free live chat for your team, with AI Assist sold by credits from $29 a month. Easy-Peasy.AI is built around the AI agent: it answers from your content on your site, WhatsApp, Messenger, Telegram, LINE, email and the phone, with no message cap on paid plans.

Build your agent free

Last checked: October 2026Every tawk.to fact links to its source

Easy-Peasy.AIAI agent builder
tawk.toFree live chat with paid AI
Price to start
Free plan, then $16/moChat free; AI from $29/mo[1][2]
AI replies
Flat plan, no message cap1,000 credits, 1 to 3+ a reply[2][3]
Live chat with your team
NoFree, unlimited agents[1]
Phone calls
Paid plans, your Twilio numberAI voice on a waitlist[4]
LINE and Slack
LINE paid, Slack freeNot in its channels[5]

The short version. Both are good tools. They suit different teams.

Choose Easy-Peasy.AI if

  • Nobody on your team staffs the chat, and you want AI to answer every message on a plan with no message cap.
  • You want phone calls answered today, on your own Twilio number.
  • Your customers are on LINE or Slack as well as WhatsApp, Messenger and Telegram.

Stay with tawk.to if

  • People on your team chat with visitors: tawk.to’s live chat is free for unlimited agents, with mobile and desktop apps.
  • You want a free help center, ticketing and CRM in the same tool.
  • You need video calls or screen sharing with customers, or hired chat agents.

Easy-Peasy.AI vs tawk.to, feature by feature. Checked October 2026.

Easy-Peasy.AI compared with tawk.to
FeatureEasy-Peasy.AItawk.to
Price and plans
Price to startFree plan, then $16 a month ($8 a month billed yearly)Live chat is free. AI Assist Growth is $29 a month ($290 a year)[1][2]
Free plan1 agent and 100 messages every 30 days, no card neededFree live chat with unlimited agents; 100 AI credits a month on the free AI tier[1][6]
What you pay forA flat monthly plan with no message cap. Premium models use your plan’s words; 8 models use noneAI credits: 1,000, 5,000 or 20,000 a month. A reply costs 1 credit on Claude Haiku 4.5 or GPT-4o mini, 3 on Auto and more on advanced models; extra credits are $30 per 1,000[2][3][6]
AI agents1 on Free, 2 on Starter, 4 on Unlimited, 8 on Unlimited 200, up to 1603, 5 or 10, by AI plan[2]
Team members1 user on individual plans; Teams plans start at 3 seats and share agentsUnlimited team members, free[1]
Remove the vendor badgeYour name, colors and avatar on every plan; hide the badge from Unlimited 200Removing branding is $29 a month billed yearly ($348) or $39 monthly, per site[7][4]
AI and knowledge
Choice of AI model46 models from 9 AI labs, including OpenAI, Anthropic, Google. Switch any timeChosen per agent: Auto, Claude Haiku 4.5, GPT-4o mini, Gemini Flash and advanced models[3]
What it learns fromWebsites, sitemaps, PDF, Word, CSV, TXT, EPUB, YouTube, text and Q&AFAQs, text, PDF, CSV and TXT files, knowledge base articles and websites[8]
Keeping knowledge currentGoogle Drive and OneDrive files re-checked every 6 hours on paid plans; retrain a website in one clickWebsite re-crawl daily on Growth, more often on higher plans; not on the free tier[9]
Channels
Website chatChat bubble, shareable link and iframe, on every planChat widget and hosted chat pages[10]
WhatsAppPaid plans, connected in one clickAI can answer[11]
Facebook MessengerEvery planAI can answer[11]
TelegramEvery planAI can answer, in one-to-one chats[11][12]
LINEPaid plansNot in its channel list[5]
SlackEvery planNot in its channel list[5]
EmailPaid plans: its own address, forwarding, or your Gmail or Outlook mailboxEmail forwarding into tickets; AI can answer Gmail and Outlook[11]
Phone callsPaid plans, on your own Twilio number (Twilio bills the minutes)AI voice agents are waitlist-only; voice and video calls with your team are a paid add-on[4][7]
ShopifyPaid plans: product search and order statusAI order lookups on Growth and up[13]
Actions and control
Actions during a chatPaid plans, 3 to 640 per agent: buttons, forms, data collection, meeting booking, web search, your own APIGoals such as capturing leads, booking appointments and order support; escalation and scheduling need a paid AI plan[11]
Live chat with your teamNo. The agent answers every message; there is no inbox for your team to take over a chatFree live chat, ticketing, help center and CRM, with apps for phone and desktop[10][14]

Numbers in brackets link to the tawk.to page each fact comes from. Our side links to our docs. Plans and features change: check both sites before you decide.

What’s actually different. The three that matter most.

01

AI replies on a flat plan

tawk.to’s live chat is free, and its AI is sold by credits: Growth is $29 a month for 1,000, and a reply costs 1 to 3 credits or more depending on the model. Our paid plans have no message cap: premium models use your monthly words, and 8 models, such as DeepSeek V4 Flash and GLM 5.3, use none.[2][3]

02

Phone calls answered today

tawk.to’s AI voice agents are on a waitlist. Our agents answer phone calls on your own Twilio number on any paid plan, and website visitors can talk to them in the chat from Unlimited 200.[4]

03

LINE and Slack as well

Besides your site, WhatsApp, Messenger, Telegram and email, our agents answer on LINE and in Slack, which tawk.to doesn’t list among its channels.[5]

What you’d pay. US dollars before tax, checked October 2026.

tawk.to

As listed on tawk.to’s own pages

  • Live chat[1][10]

    $0

    • Unlimited agents and chats
    • Ticketing, help center, CRM

  • AI Assist Growth[2]

    $29/mo

    $24.17/mo billed yearly

    • 1,000 AI credits a month
    • 3 AI agents, 500 crawled pages

  • AI Assist Business[2]

    $99/mo

    $82.50/mo billed yearly

    • 5,000 AI credits a month
    • 5 AI agents

  • AI Assist Enterprise[2]

    $399/mo

    $332.50/mo billed yearly

    • 20,000 AI credits a month
    • 10 AI agents

tawk.to is free and earns from add-ons, priced per site. AI Assist replies cost credits by model (1 for Claude Haiku 4.5 or GPT-4o mini, 3 for Auto), extra credits are $30 per 1,000, and when credits run out the AI stops joining new chats. Yearly AI plans are 10 times the monthly price.[4][3][6][2]

Easy-Peasy.AIToday’s prices from our checkout

  • Free

    $0

    No credit card

    • 1 agent
    • 1M characters of knowledge per agent
    • 100 messages every 30 days
    • Website, shareable link, Telegram, Messenger and Slack
    • Try voice calls in the Playground

  • Starter

    $16/mo

    $8/mo billed yearly

    • 2 agents
    • 3 actions per agent
    • 5M characters of knowledge per agent
    • 25,000 words a month on premium models
    • Every channel, including WhatsApp, email and phone
    • Actions, lead form and daily summaries

  • Unlimited

    $32/mo

    $16.50/mo billed yearly

    • Everything in Starter
    • 4 agents
    • 8 actions per agent
    • 10M characters of knowledge per agent
    • 100,000 words a month on premium models

  • Unlimited 200

    $48/mo

    $28/mo billed yearly

    • Everything in Unlimited
    • 8 agents
    • 16 actions per agent
    • 20M characters of knowledge per agent
    • 200,000 words a month on premium models
    • Voice calls in your website chat
    • No Easy-Peasy.AI badge

Paid plans have no message cap. Replies from premium models use your plan’s monthly words; 8 models, such as DeepSeek V4 Flash and GLM 5.3, use none. Phone minutes are billed by Twilio.

Build your agent freeAll agent plans

In fairness

When tawk.to is the better choice.

We’d rather you pick the right tool than switch and regret it. tawk.to is the stronger choice if:

  • 1

    People on your team chat with visitors. tawk.to’s live chat is free for unlimited agents, with apps for phone and desktop.[1][14]

  • 2

    You want a free help center, ticketing and CRM in the same tool.[10]

  • 3

    You’d like to hire chat agents by the hour instead of using AI.[7]

  • 4

    You need video calls or screen sharing with customers.[7]

Switching from tawk.to. Four steps, no code.

Moving the AI part is quick. Keep in mind that our agent doesn’t replace live chat for your team.

  1. 1

    Build the agent from your website

    Enter your website when you create the agent. It reads up to 100 pages, writes its own instructions and matches your brand colors.

    How it works
  2. 2

    Bring your FAQs and articles

    Add your FAQs as Q&A pairs, paste knowledge base articles as text, or upload PDFs and CSV files.

    How it works
  3. 3

    Set up leads and bookings

    Turn on the lead form, add Collect Data or the Google Calendar action, and test the agent in the Playground.

    How it works
  4. 4

    Swap the widget and connect channels

    Replace the tawk.to widget with our one-line snippet, then connect WhatsApp, Telegram, LINE or a phone number.

    How it works

What customers say. Straight from G2, Capterra and Trustpilot.

Easy-Peasy.AI is an incredible chatbot platform! It’s user-friendly, intelligent, and provides accurate and helpful responses. I’m amazed by its capabilities and how it adapts to my needs.

Nermin S.★★★★★Capterra

“The intuitive interface without needing any technical expertise. Use runs fast and the results are highly accurate. Plus, the affordable pricing plans make powerful AI accessible even for individuals and small businesses.”

Ronit S.★★★★★G2

“…I use it to create images, bots and access every LLM in one single place. I highly recommend it.”

Dennis Cambronero★★★★★Trustpilot

Questions, answered.

Still wondering about something? Ask the agent on this page. We built it with the same tools you get.

  • Is tawk.to really free?

    Its live chat is: unlimited agents, chats and sites. tawk.to earns from paid add-ons, such as AI Assist from $29 a month, removing its branding, and hiring chat agents.

  • How much does tawk.to’s AI Assist cost?

    As of October 2026, AI Assist Growth is $29 a month for 1,000 credits, Business $99 for 5,000 and Enterprise $399 for 20,000, with two months free on yearly billing. A reply costs 1 credit on Claude Haiku 4.5 or GPT-4o mini and 3 on the default Auto model.

  • Is Easy-Peasy.AI a tawk.to alternative?

    If you want AI to answer your customers, yes, on more channels and with no message cap on paid plans. If your team chats with visitors itself, tawk.to’s free live chat is the better fit: Easy-Peasy.AI has no live chat for people.

  • Can my team still chat with visitors?

    Not in Easy-Peasy.AI. The agent answers every message and can collect contact details or email your team when someone needs a person.

  • Can Easy-Peasy.AI answer phone calls?

    Yes, on paid plans, on your own Twilio number. Twilio bills the number and call minutes, and replies use your plan’s words like chat replies.

  • Does Easy-Peasy.AI have a free plan?

    Yes. The Free plan includes 1 agent and 100 messages every 30 days on your website, Telegram, Messenger and Slack, with no credit card needed.

More comparisons. Same rules: official sources, checked dates.

All comparisons
AI agents overviewCustomer service agentsSales agentsAgent docsChannelsLimits and usage

Sources

Last checked: October 2026

Every fact about tawk.to on this page comes from tawk.to’s own pricing page, docs or help center (or an archived copy of them), or from the company that owns it. Facts about Easy-Peasy.AI come from our product and docs. Seen something out of date? Tell us.

  1. [1]tawk.to FAQstawk.to/faqs/
  2. [2]tawk.to help: billing for AI Assisthelp.tawk.to/article/how-to-manage-billing-for-ai-assist
  3. [3]tawk.to help: choosing your AI agent’s modelhelp.tawk.to/article/choosing-your-ai-agent%E2%80%99s-completion-model
  4. [4]tawk.to add-onstawk.to/add-ons/
  5. [5]tawk.to: Inboxtawk.to/products/inbox/
  6. [6]tawk.to help: AI Assist credits and overageshelp.tawk.to/article/how-to-add-message-credits-overages-to-your-ai-assist-plan
  7. [7]tawk.to help: add-on pricinghelp.tawk.to/article/add-on-pricing-and-key-features
  8. [8]tawk.to help: AI Assist data sourceshelp.tawk.to/article/understanding-ai-assist%E2%80%99s-data-sources
  9. [9]tawk.to help: AI Assist re-crawlhelp.tawk.to/article/introducing-the-tawkto-ai-assist-re-crawl-feature
  10. [10]tawk.to: why it’s freetawk.to/why-free/
  11. [11]tawk.to help: getting started with AI Assisthelp.tawk.to/article/getting-started-with-ai-assist
  12. [12]tawk.to help: Telegram channelhelp.tawk.to/article/telegram-channel-overview
  13. [13]tawk.to help: AI Assist with Shopifyhelp.tawk.to/article/how-to-integrate-ai-assist-with-shopify
  14. [14]tawk.to: Live chattawk.to/products/live-chat/

Build yours in minutes. Keep tawk.to until you’re sure.

Free to start. No credit card, no code.

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