Chatbase alternative
More agents. More channels. One flat monthly price.
Like Chatbase, Easy-Peasy.AI builds an AI agent from your website and files. Our plans include more of it: at least 2 agents instead of 1, Telegram, LINE and phone calls from the first paid plan, and no cap on messages.
Last checked: October 2026Every Chatbase fact links to its source
- Price to start
- Free plan, then $16/moHobby: $40/mo ($32 yearly)[1]
- Agents included
- 2 on Starter, 4 on Unlimited1 per plan, more at $300/yr each[1]
- How replies are counted
- Flat plan, no message cap1 to 5 credits per reply[2]
- Telegram and LINE
- Telegram free, LINE paidNot in its channels[3]
- Phone calls
- Paid plans, your Twilio numberStandard ($150/mo) and up[1]
The short version. Both are good tools. They suit different teams.
Choose Easy-Peasy.AI if
- You want more than one agent, for example one per brand, language or client, without paying $300 a year for each extra one.
- Your customers are on Telegram, LINE, WhatsApp, email or the phone, and you want all of them on the first paid plan.
- You want a flat monthly plan with no message cap, and 8 models whose replies don’t count against your allowance at all.
Stay with Chatbase if
- Your team answers chats too: Chatbase has a helpdesk inbox where people take over from the AI, on Standard and up.
- You need Instagram DMs, chat inside your own iOS or Android app, or handoff into Zendesk, Salesforce or HubSpot.
- You rely on deeper commerce actions, such as Shopify returns or Stripe subscription changes.
Easy-Peasy.AI vs Chatbase, feature by feature. Checked October 2026.
| Feature | Easy-Peasy.AI | Chatbase |
|---|---|---|
| Price and plans | ||
| Price to start | Free plan, then $16 a month ($8 a month billed yearly) | Hobby is $40 a month, or $32 a month billed yearly. Paid plans have a 7-day trial[1] |
| Free plan | 1 agent and 100 messages every 30 days, no card needed | A free plan exists, but the pricing page lists only paid plans and their trials[4][1] |
| What you pay for | A flat monthly plan with no message cap. Premium models use your plan’s words; 8 models use none | 700, 4,000 or 15,000 message credits a month. A reply costs 1 to 5 credits depending on the model, and agents stop when credits run out[1][2][5] |
| Agents per account | 1 on Free, 2 on Starter, 4 on Unlimited, 8 on Unlimited 200, up to 160 | 1 agent on every plan; each extra agent is $300 a year[1] |
| Team members | 1 user on individual plans; Teams plans start at 3 seats and share agents | 2, 3 or 5 members, by plan[1] |
| Knowledge per agent | 1M characters on Free, 5M to 250M on paid plans | 40 MB of text per agent, up to 80 MB with paid storage add-ons[1][4] |
| Remove the vendor badge | Your name, colors and avatar on every plan; hide the badge from Unlimited 200 | Removing “Powered by Chatbase” is a $1,188 a year add-on[1] |
| AI and knowledge | ||
| Choice of AI model | 46 models from 9 AI labs, including OpenAI, Anthropic, Google. Switch any time | About 30 models from OpenAI, Anthropic, Google, xAI, DeepSeek, Mistral and others, plus an Auto option[2] |
| What it learns from | Websites, sitemaps, PDF, Word, CSV, TXT, EPUB, YouTube, text and Q&A | Websites, sitemaps, PDF, Word and TXT files, text, Q&A and Notion[6] |
| Keeping knowledge current | Google Drive and OneDrive files re-checked every 6 hours on paid plans; retrain a website in one click | Weekly auto-resync of websites and Notion on Standard and Pro[6] |
| Channels | ||
| Website chat | Chat bubble, shareable link and iframe, on every plan | Chat bubble, iframe, hosted help page and iOS and Android SDKs[3] |
| Paid plans, connected in one click | From Hobby[1] | |
| Facebook Messenger | Every plan | From Hobby[1] |
| Not available | From Hobby[1] | |
| Telegram | Every plan | Not in its list of channels[3] |
| LINE | Paid plans | Not in its list of channels[3] |
| Slack | Every plan | From Hobby[1] |
| Paid plans: its own address, forwarding, or your Gmail or Outlook mailbox | An email channel on your own domain[7] | |
| Phone calls | Paid plans, on your own Twilio number (Twilio bills the minutes) | Standard and up, through your Twilio account or SIP trunk; 6 credits a minute plus the model’s credits[1][8][9] |
| Voice calls in the website chat | Unlimited 200 and up; free to try in the Playground | Standard and up[1] |
| Shopify | Paid plans: product search and order status | From Hobby, with product and order actions[1][10] |
| Other integrations | Google Calendar, Zapier, REST API and a WordPress plugin | Zapier, WordPress, Zendesk, Salesforce, HubSpot and more, many from Standard[1][11] |
| Actions and control | ||
| Actions during a chat | Paid plans, 3 to 640 per agent: buttons, forms, data collection, meeting booking, web search, your own API | 5, 8 or 12 per agent: Stripe, Shopify, Cal.com, Calendly, forms, web search, custom API calls and more[1][10] |
| Live chat with your team | No. The agent answers every message; there is no inbox for your team to take over a chat | A helpdesk inbox where people can take over a chat, on Standard and up[1][12] |
| Reviewing conversations | Conversations with sentiment and feedback, analytics, and one-click answer corrections | Analytics on every plan, advanced analytics on Pro[1] |
Numbers in brackets link to the Chatbase page each fact comes from. Our side links to our docs. Plans and features change: check both sites before you decide.
What’s actually different. The four that matter most.
More than one agent on every paid plan
Every Chatbase plan includes one AI agent, and each extra one costs $300 a year. Our Starter plan includes 2 agents, Unlimited 4 and Unlimited 200 8, so a second brand, language or client doesn’t add to the bill.[1]
A flat plan instead of message credits
On Chatbase every reply spends 1 to 5 message credits, depending on the model, and the agent stops when the month’s credits are gone. Our paid plans have no message cap: premium models use words from your plan’s monthly allowance, and 8 models, such as DeepSeek V4 Flash and GLM 5.3, use none at all.[2][5]
Telegram, LINE and the phone on the first paid plan
Chatbase covers the website, WhatsApp, Messenger, Instagram, Slack and email, and phone calls start on its $150 Standard plan. Easy-Peasy.AI adds Telegram and LINE, and answers calls on your own Twilio number on any paid plan.[3][1]
Your brand without a $1,188 add-on
Chatbase charges $1,188 a year to remove “Powered by Chatbase” on its self-serve plans. With us, your agent’s name, avatar and colors are yours on every plan, and hiding our badge is included from Unlimited 200.[1]
What you’d pay. US dollars before tax, checked October 2026.
Chatbase
As listed on Chatbase’s own pages
- 700 message credits a month
- 1 agent, 2 members
- WhatsApp, Messenger, Instagram, Slack
- 4,000 message credits a month
- 1 agent, 3 members
- Helpdesk inbox, voice and phone
- 15,000 message credits a month
- 1 agent, 5 members
- Advanced analytics
Enterprise[1]
Custom
- SSO, audit logs, HIPAA eligibility
- White-labeling and SLAs
Chatbase sells message credits. A reply costs 1 credit on models like GPT-6 Luna or GPT-4o Mini and up to 5 on Claude 5.5 Opus, and voice adds 6 credits a minute. Extra credits are $40 per 1,000, extra agents $300 a year each, and removing the badge $1,188 a year.[1][2][9]
Easy-Peasy.AIToday’s prices from our checkout
Free
$0
No credit card
- 1 agent
- 1M characters of knowledge per agent
- 100 messages every 30 days
- Website, shareable link, Telegram, Messenger and Slack
- Try voice calls in the Playground
Starter
$16/mo
$8/mo billed yearly
- 2 agents
- 3 actions per agent
- 5M characters of knowledge per agent
- 25,000 words a month on premium models
- Every channel, including WhatsApp, email and phone
- Actions, lead form and daily summaries
Unlimited
$32/mo
$16.50/mo billed yearly
- Everything in Starter
- 4 agents
- 8 actions per agent
- 10M characters of knowledge per agent
- 100,000 words a month on premium models
Unlimited 200
$48/mo
$28/mo billed yearly
- Everything in Unlimited
- 8 agents
- 16 actions per agent
- 20M characters of knowledge per agent
- 200,000 words a month on premium models
- Voice calls in your website chat
- No Easy-Peasy.AI badge
Paid plans have no message cap. Replies from premium models use your plan’s monthly words; 8 models, such as DeepSeek V4 Flash and GLM 5.3, use none. Phone minutes are billed by Twilio.
In fairness
When Chatbase is the better choice.
We’d rather you pick the right tool than switch and regret it. Chatbase is the stronger choice if:
- 1
Your team takes over chats. Chatbase has a helpdesk inbox with live chat from Standard, and hands tickets to Zendesk, Salesforce, Intercom, HubSpot, Freshdesk and others. Easy-Peasy.AI has no live chat for your team.[1][13]
- 2
You need Instagram DMs, or the agent inside your own iOS or Android app.[3]
- 3
You want deeper commerce actions, such as Shopify returns and exchanges or Stripe subscription changes.[10]
- 4
You need enterprise paperwork: a HIPAA agreement, SSO and audit logs, on Chatbase Enterprise.[1][14]
Switching from Chatbase. Four steps, no code.
There’s no import button between the two, but what a Chatbase agent knows is usually a website and a few files, and those are quick to rebuild.
- 1
Build the agent from your website
Enter your website when you create the agent. It reads up to 100 pages, writes its own instructions and matches your brand colors.
How it works - 2
Add your files and Q&As
Upload the PDFs and Word files you gave Chatbase, add your Q&A pairs, or sync files from Google Drive or OneDrive so they stay current.
How it works - 3
Paste your instructions and test
Copy your Chatbase instructions into the agent, pick a model and try your hardest questions in the Playground.
How it works - 4
Swap the snippet and connect channels
Replace the Chatbase script on your site with our one-line snippet, then connect WhatsApp, Telegram, email or a phone number.
How it works
What customers say. Straight from G2, Capterra and Trustpilot.
Easy-Peasy.AI is an incredible chatbot platform! It’s user-friendly, intelligent, and provides accurate and helpful responses. I’m amazed by its capabilities and how it adapts to my needs.
Nermin S.★★★★★Capterra“The intuitive interface without needing any technical expertise. Use runs fast and the results are highly accurate. Plus, the affordable pricing plans make powerful AI accessible even for individuals and small businesses.”
Ronit S.★★★★★G2“…I use it to create images, bots and access every LLM in one single place. I highly recommend it.”
Dennis Cambronero★★★★★TrustpilotQuestions, answered.
Still wondering about something? Ask the agent on this page. We built it with the same tools you get.
What is the best Chatbase alternative?
It depends on what you use Chatbase for. For an AI agent trained on your website that answers on your site, WhatsApp, Telegram, LINE, email and the phone, Easy-Peasy.AI does the same job with at least 2 agents per paid plan and no message cap. If your team takes over chats in a helpdesk, a tool with a live chat inbox, Chatbase included, fits better.
How much does Chatbase cost?
As of October 2026, Chatbase’s Hobby plan is $40 a month ($32 billed yearly) with 700 message credits, Standard is $150 ($120) with 4,000 credits, and Pro is $500 ($400) with 15,000 credits. Every plan includes one agent; extra agents cost $300 a year each.
How is Easy-Peasy.AI priced differently?
Our plans are a flat monthly price with no message cap. Replies from premium models use your plan’s monthly words, and 8 models, such as DeepSeek V4 Flash and GLM 5.3, use none. Starter is $16 a month and includes 2 agents.
Can I import my Chatbase agent?
Not automatically. You can rebuild it in a few minutes: enter your website, upload the same files, paste your instructions, then swap the embed code on your site. Your Chatbase conversation history stays in Chatbase.
Can a person take over a conversation from the agent?
Not in Easy-Peasy.AI. The agent answers every message, and it can collect contact details or email your team when someone needs a person. Chatbase has a live chat inbox for this on Standard and up.
Does Easy-Peasy.AI have a free plan?
Yes. The Free plan includes 1 agent and 100 messages every 30 days on your website, Telegram, Messenger and Slack, with no credit card needed.
More comparisons. Same rules: official sources, checked dates.
- Easy-Peasy.AI vs IntercomA full helpdesk with the Fin AI agent: per-seat plans plus $0.99 per Fin outcome.Intercom alternative
- Easy-Peasy.AI vs TidioLive chat and helpdesk for your team, with Lyro AI sold by the conversation.Tidio alternative
- Easy-Peasy.AI vs BotpressA platform for building custom agents in a studio or in code, billed per conversation.Botpress alternative
- Easy-Peasy.AI vs tawk.toFree live chat for your team, with AI Assist sold by credits.tawk.to alternative
- Easy-Peasy.AI vs VoiceflowA platform for designing agents on a canvas, strong on voice. Prices quoted in the app.Voiceflow alternative
- Easy-Peasy.AI vs DriftRetiringSales chat for B2B teams, owned by Salesloft. Retiring on January 31, 2027.Drift alternative
Sources
Last checked: October 2026Every fact about Chatbase on this page comes from Chatbase’s own pricing page, docs or help center (or an archived copy of them), or from the company that owns it. Facts about Easy-Peasy.AI come from our product and docs. Seen something out of date? Tell us.
- [1]Chatbase pricing pagechatbase.co/pricing
- [2]Chatbase docs: models and message creditschatbase.co/docs/user-guides/chatbot/build
- [3]Chatbase docs: channelschatbase.co/docs/user-guides/chatbot/channels
- [4]Chatbase docs: workspace settings and add-onschatbase.co/docs/user-guides/workspace/settings
- [5]Chatbase docs: usagechatbase.co/docs/user-guides/workspace/usage
- [6]Chatbase docs: data sourceschatbase.co/docs/user-guides/chatbot/data-sources
- [7]Chatbase docs: email integrationchatbase.co/docs/user-guides/integrations/email
- [8]Chatbase docs: Twilio phone callschatbase.co/docs/user-guides/integrations/twilio
- [9]Chatbase docs: agent settings (voice)chatbase.co/docs/user-guides/chatbot/settings
- [10]Chatbase docs: actionschatbase.co/docs/user-guides/chatbot/actions/actions-overview
- [11]Chatbase docs: integrationschatbase.co/docs/user-guides/integrations/integrations-overview
- [12]Chatbase docs: live chatchatbase.co/docs/user-guides/chatbot/actions/chatbase-live-chat
- [13]Chatbase docs: escalate to a humanchatbase.co/docs/user-guides/chatbot/actions/escalate-to-human
- [14]Chatbase security pagechatbase.co/security
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