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The New AI Agent page builds a working agent from your website in about a minute. It reads your pages, writes the agent’s instructions, name, greeting, and starter questions, and matches the chat colors to your brand. You can change all of it afterwards.

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Create your agent

1

Start a new agent

Open Agents in the sidebar and click the button at the top right to create an agent.
The Agents page with the create button at the top right and one agent, Example Yoga Studio, marked Public, with an Edit button
2

Add your website and other content

Under How should we train your agent?, enter your website in Your website. The agent reads your pages for its knowledge and takes your logo and colors from them.To add more, click Add files, text, Q&A and more under Other sources:
The Add a knowledge source window with Files, Text, Q&A, Sitemap, and YouTube
Step one of New AI Agent: the website example-yoga-demo.easy-peasy.site, a Q&A source Is my first class free?, and a preview of the chat
A website isn’t required: you can build an agent from files, text, or Q&A alone.
3

Choose what the agent does

Under What should your agent do?, pick Customer support, Sales agent, Shopping assistant, or Something else. Each fills in a short description of the agent’s job. Edit it to fit your business.
What should your agent do? with Customer support selected and its description: answer customer questions clearly and concisely, stay polite, and escalate billing or account issues to a human
4

Review the pages found (if shown)

When your website has several pages, Here are the links we found lists them. Uncheck the ones the agent shouldn’t learn from, such as a blog archive or legal pages. The agent learns from up to 100 pages. Fewer, better pages give sharper answers.
5

Choose where people will talk to it (optional)

Under Where will people talk to it?, pick the channels you plan to use, such as Website widget or WhatsApp. This only tailors your getting-started checklist. You connect channels later.
Where will people talk to it? with channel chips: Website widget (selected), Shareable link, Embed in a page, Slack, Messenger, Telegram, WhatsApp, Email, Shopify, Phone calls, REST API
6

Click Create my agent

The agent is created, reads your website, and matches your branding. Then the Playground opens so you can talk to it.
We are building a customer support agent for example-yoga-demo.easy-peasy.site, with the steps Creating your agent, Reading your website and matching your branding, and Opening your playground

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What you get

  • A name, a one-line description, a greeting, and three suggested questions, written from your website.
  • Instructions for the agent, based on the job you chose. Edit them on Agent Details.
  • Chat colors and an avatar taken from your website, where it has them.
  • Your pages and sources in Knowledge. Large websites take a few minutes to finish reading; the agent can answer from what’s ready.
  • The model GPT-6 Luna. You can change it at any time.
New agents are public, so the chat bubble and the shareable link work as soon as you add them.

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How many agents you can have

Your plan sets how many agents you can have; the Free plan has one. Agents your teammates share with you count too. When you reach the limit, the create button changes to Upgrade plan. See Limits and usage.
Some websites block automated reading, and single-page sites have only one page to read. Add your content another way: upload documents, paste text, or add your sitemap in Knowledge.
Change the name, greeting, and colors on Appearance, and the instructions on Agent Details.

Test it in the Playground

Chat with your agent and adjust it.

Knowledge

Add documents, Q&A, and more pages.