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Connecting Shopify does two things:
  • Adds the chat to your store, on every page.
  • Connects your catalog and orders, so the agent can search your products, with prices and links, and look up an order’s status when the customer gives the order number and the email used at checkout.
You create a private app in your own Shopify account; nothing is installed from the Shopify App Store, and you can revoke access at any time.
Shopify is available on paid plans.

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Create an app in Shopify

1

Open the Dev Dashboard

In your Shopify admin, go to Settings > Apps and sales channels > Develop apps and click Build apps in Dev Dashboard.
2

Create the app

Click Create app, choose Start from Dev Dashboard, name it, for example “Easy-Peasy.AI agent”, and click Create.
3

Choose its permissions

Under API access, click Select scopes and turn on read_products and read_orders. Add read_all_orders to let the agent find orders older than 60 days. Click Done, then Release.
4

Install it and copy the credentials

On the app’s Overview, click Install app, pick your store, and click Install. Then open the app’s Settings and copy the Client ID and Client secret.
Older stores that still have Develop apps > Create an app can create a custom app there instead, with the same permissions, and copy its Admin API access token (it starts with shpat_).

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Connect your store

1

Open the Shopify channel

In Easy-Peasy.AI, open your agent, click Channels, and click Connect on Shopify.
2

Enter your store's details

Enter your Shop domain, the one ending in .myshopify.com (find it in Shopify under Settings > Domains). Paste the Client ID and Client secret, or the Admin API access token (older stores). Click Save. The connection is checked with Shopify before it’s saved.
3

Add the chat to your theme

Copy the Chat widget embed code from the same window. In Shopify, go to Online Store > Themes, click … next to your theme, and choose Edit code. Open layout/theme.liquid, paste the code just before </body>, and click Save.
To style the bubble (color, position, size), copy the install snippet from Channels > Website instead; it works the same way in theme.liquid. If you publish another theme later, paste the code there too.

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Try it

  • Ask “Do you have any yoga mats?” The agent lists matching products with prices and links.
  • Ask “Where is my order?” The agent asks for the order number and the email used at checkout, and shares the status only when both match.
Product search and order status work in the chat on your website, the shareable link, and the Playground.

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Pause or disconnect

  • Pause: switch off Enable integration. The agent stops using your store data; the chat stays on your theme until you remove the code.
  • Disconnect: uninstall the app in Shopify, which revokes access immediately, and remove the code from your theme.

Add your agent to your website

Style the chat bubble.

Knowledge

Add your shipping and returns policies.