Skip to main content
Appearance controls what visitors see in the chat: the header, the first message, the buttons under the text box, and the colors. The preview on the right updates as you edit. Click Save at the bottom to publish your changes to every website chat.
The Appearance page with Agent Avatar, Agent Name, Description, Greeting Message, and Suggested Messages, next to a preview of the chat with a purple header
To change the chat bubble on your website (its position, size, color, and width), use Channels > Website.

​
Content

​
Chat features

​
Image attachments

With Allow image attachments on, visitors can attach up to 4 images per message (PNG, JPEG, or WebP, up to 5 MB each) in the website chat, on the shareable link, and on Telegram. The agent looks at them and answers.
  • The agent’s model must be able to see images: GPT, Claude, or Gemini models. With another model, the attach button doesn’t appear.
  • Each image the agent looks at uses 200 words, on every model. The agent keeps up to 3 recent images in view, so an image is counted again for each reply it’s still in view for.

​
Style

The Style section: Theme Light, Agent bubble style with background #6366f1 and white text, Header style, Chat font Default, Profile icon size Medium, Show avatar next to agent messages, and Human bubble style
Show ‘Powered by Easy-Peasy.AI’ footer can be turned off on the Unlimited 200 and higher plans and on Teams plans.

Website

Style the chat bubble and copy the code.

Playground

Change the look while you chat.