How much of your team’s Slack time goes to answering the same internal questions — where’s the expense policy, how do I reset my VPN, what’s the WiFi password in the Berlin office? With Easy-Peasy.AI Bots, you can drop an AI assistant into your Slack workspace that answers those questions instantly, from your own documentation. It installs with one click — no Slack app configuration, no tokens to copy, no code.
What Is the Slack Integration?
The Slack integration adds your Easy-Peasy.AI bot to your Slack workspace as an app. Teammates can send it a direct message or @mention it in a channel, and it answers from the knowledge base you’ve trained it on — policies, runbooks, product docs, onboarding guides, anything. Each person’s conversation keeps its history, so follow-up questions work naturally.
Why Put an AI Assistant in Slack?
- Self-serve internal support. HR, IT, and ops teams stop being human search engines — the bot fields the repetitive questions.
- Answers where work happens. No switching to a wiki or portal; the answer arrives in the thread where the question was asked.
- Faster onboarding. New hires ask the bot the “silly” questions they’d hesitate to ask a colleague.
- Available on every plan. Slack is one of the channels included on the free plan.
What You’ll Need
- An Easy-Peasy.AI account with a bot trained on your internal docs or FAQs
- A Slack workspace where you’re allowed to install apps (or a workspace admin who can approve it)
How to Add the Bot to Slack (Step-by-Step)
Step 1: Click Connect on the Slack card
Open your bot in Easy-Peasy.AI, go to Integrations, and click Connect on the Slack card. You’ll be taken to Slack’s official authorization screen.
Step 2: Authorize the workspace
Pick the workspace you want (top-right of Slack’s screen), review the permissions, and click Allow. The app is added to your workspace and the card in Easy-Peasy.AI flips to Connected. From there, a Manage Workspaces button shows every workspace your bot is installed in.
Step 3: Say hello in Slack
In Slack, find the app under Apps in your sidebar and send it a direct message — ask anything your knowledge base covers. To use it in a channel, add the app to that channel and @mention it with your question; it replies right there for everyone to see.
How It Works Behind the Scenes
When someone DMs the bot or mentions it in a channel, Slack sends the message securely to Easy-Peasy.AI. The bot retrieves the most relevant content from your knowledge base, writes an answer following your instructions, and posts it back to the same conversation — typically within a few seconds. Conversations are stored per user, and everything also appears in your bot’s history in the dashboard.
Tips for a Great Slack Assistant
Feed it your real internal docs
Handbook, IT runbooks, benefits pages, product specs — the more of your actual documentation the bot knows, the fewer questions reach humans.
Create a dedicated #ask-the-bot channel
Add the app to a public channel where everyone can @mention it. Answers become visible and searchable for the whole team, which quietly deflects future duplicates.
Set expectations in the bot’s instructions
Tell it what to do when unsure — for example, “If you don’t know, say so and point people to #it-helpdesk.” A confident wrong answer is worse than a good redirect.
Keep knowledge fresh
When a policy changes, update the bot’s knowledge base the same day — stale answers in Slack spread fast.
Frequently Asked Questions
Is the Slack integration free?
Yes — Slack is available on every Easy-Peasy.AI plan, including the free plan. Conversations count toward your plan’s usage.
Does the bot answer in channels automatically?
In channels, the bot replies when it’s @mentioned. In direct messages, it answers everything. That keeps channels quiet unless someone actually asks it something.
Can I install it in more than one workspace?
Yes — run the Connect flow once per workspace, and manage them all from the Manage Workspaces page on the Slack card.
Does it work in private channels?
Yes — invite the app to the private channel first, then @mention it like anywhere else.
How do I remove or pause it?
Flip Enable integration off on the Slack card to pause replies, or remove the app from Slack’s admin settings to disconnect entirely.
Can the same bot also answer customers?
Yes — one agent, many channels: your website, email, Messenger, Telegram, and phone calls.
Give Your Team an Always-On Teammate
One click to install, and every repetitive question in Slack gets an instant, sourced answer. Create your AI agent, train it on your docs, and hit Connect on the Slack card — your team’s new favorite coworker is already online.
