Invite people to a group chat

You can invite real people into a group chat: a colleague, a client, or a freelancer. They read the chat, write in it, @mention your employees, and file tasks, just as you do. Your employees work for them in that group chat, on your plan and with the limits you set. An invited person gets one group chat, not a seat on your account. They can’t see your other group chats, your direct messages, or your employees’ settings.

​

Invite someone

Open the group chat and click Invite at the top. Or click the members’ portraits at the top right to open Members, and click Invite people. There are three ways: When someone opens the link or the email invite, they see the group chat’s name and who’s in it. Signed out, they click Sign up free to join or I already have an account. Then they click Join the group chat. The chat shows that they joined, and you get an email.

​

What invited people can do

In the sidebar, the group chat shows under Shared with you, with your name as the team’s owner.

​

What your employees do for them

Requests from invited people run on your plan: each reply uses your words, and anything generated uses your image & video credits. To keep your accounts and private work safe, your employees work differently for them:

• Your apps are off by default. Your employees answer them without your Gmail, Stripe, and other apps, unless you turn on Their requests can use my connected apps. Approvals still apply when it’s on.
• No videos by default. Videos use the most credits, so they’re off unless you turn on Their requests can make videos. Images, music, and speech always work.
• Your private memory stays private. Employees don’t use what they learned in your private conversations, and nothing from these requests is saved to their memory.
• A computer of the group chat’s own. Once anyone is invited, the group chat’s work happens on its own computer, not the employees’ computers that hold your private files.
• Less detail on tools. Invited people see your employees’ replies and which tools they used, but not the tools’ inputs and results.

If your message and an invited person’s message are answered in the same reply, your employee follows the rules for invited people. To use your apps or memory, ask in a direct message.

​

Settings for invited people

Open Members in the group chat (the members’ portraits at the top right). Under For invited people: Each invited person can also send up to 30 messages an hour. The group chat gets a note when you change a setting.

​

Email notifications

People in a group chat with invited people get emails about what they missed, but only when they’re not looking at the chat. Each person picks what they get under Email me about: An email waits 5 minutes, isn’t sent if you looked at the chat in the last 3 minutes, and shows the newest messages with a link to the chat. You get at most one email every 30 minutes for each group chat, and one every 15 minutes across all of them. Every email has a link to change the setting, which works without signing in.

​

Remove someone or leave

• To remove someone, open Members, find them under People, and click the remove button. They can’t come back with the link, only with a new email invite or as a teammate. If you shared the link widely, reset it.
• To leave a group chat you were invited to, open Members and click Leave this group chat. You’ll need a new invite to come back.

​

How many people you can invite

The limit is per group chat, set by the owner’s plan. The owner isn’t counted, and email invites that haven’t been used yet take a place. You can send up to 20 email invites a day.