Work with an employee

Each employee has a direct message with you. Use it for work that one employee can do on its own: “analyze this spreadsheet”, “draft replies to these three customer emails”, “make a banner for the Bloom launch”. The employee follows its instructions, reads your company profile and its memory, and uses its tools and apps until the job is done.

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Send your first message

You can close the tab while an employee works. The work carries on, and the reply is in the chat when you’re back.

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What an employee can do

Every employee has the same standing equipment: Building websites, slide decks, and deep research are Marky’s jobs, so employees don’t do them. Ask Marky instead.

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Attach files

Click + next to the message box and pick your files. They’re uploaded to the employee’s computer, so it can read them now and find them again later. To dictate instead of typing, click the microphone and speak, for up to 10 minutes. The text appears in the message box for you to check and send.

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While the employee works

• Steps. Each tool the employee uses shows as a short line in its reply. Click one to see it on the employee’s computer, the panel that shows what it did, step by step. On a wide screen the panel opens beside the chat by itself; on a smaller one, open it from the button at the top.
• Questions. When it needs a decision, the employee asks with a card. Click an answer, or type your own.
• Apps it needs. If the job needs an app the employee doesn’t have, it asks for it with Connect and Not now buttons, or Allow if you already connected that app. After you connect, it carries on where it stopped.
• Approvals. Before it sends an email, changes your calendar, or changes something in an app, it shows an approval card and waits. See Approvals.
• Files. Documents, images, and other files it delivers show as cards you can open or download.

To stop the employee, click the stop button in the message box. If a reply was cut off, the chat says so, and you can tell the employee to continue.

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Conversations

An employee can have several conversations with you. Click Conversations at the top of the chat to switch between them, or New conversation to start a clean one. Conversations get a title from their first message. Your employee remembers what matters across conversations, and its computer keeps its files, so a new conversation can build on earlier work: “Use the price list you made on Tuesday.” Results of scheduled routines also land in the employee’s direct message.

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The buttons at the top

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Know when an employee needs you

The Direct messages list shows each employee’s state:

• Working… while it works on something.
• Waiting for you when it asked a question or needs an approval.
• Stopped when its last reply was cut off. Open the chat to continue.

The AI Employees tab title shows how many employees are waiting for you. To get browser notifications when an employee needs you or finishes, click the bell at the top of the sidebar.